REFUND POLICY  

Welcome to our Return and Refund Policy, your go-to resource for a smooth shopping experience. We kindly ask you to take a moment to acquaint yourself with our policy, as it forms the basis for hassle-free transactions on our website.  

By using our website and making purchases, you agree to abide by the terms laid out in this Return and Refund Policy.  

Criteria for Refunds:  

In order to be eligible for a refund, an item must meet the following requirements:  

• The item must be in its original packaging.  
• All tags must remain attached.  
• Items must be kept in their original condition and unworn.  

Upon receiving the returned items and conducting an inspection, refunds are typically processed within 5-7 business days.  

Return Process Guidelines:  

In order to initiate a return, please contact our dedicated customer service team. Be sure to provide your order number and specific details related to your request. Additionally, attaching any relevant documentation to support your claim is appreciated. Don't forget to include your contact information in case we require further clarification. Please note that items must be returned in their unused and original state, which includes the packaging and attached tags.  

Refund Disbursement:  

Refunds are typically processed within 5-7 business days using the original payment method.  

Partial Refund:  

In certain cases, we may consider providing partial refunds for items that are returned with minor damages or missing accessories, pending assessment.  

Shipment Costs:  

Please be aware that shipping costs are non-refundable. Unless an error on our part occurs, we are unable to reimburse shipping fees for returns.  

Refund Exclusions:  

There are specific circumstances where refunds do not apply:   
 

• Electronic books or software that have been accessed or downloaded are non-refundable.  
• Customized products can only be refunded if they arrive damaged or incorrect.  
• Any exceptions to these policies will be clearly communicated during the purchase process.  

Thank you for taking the time to review our Return and Refund Policy. We are committed to providing you with a transparent and seamless shopping experience. If you have any questions or require further assistance, please don't hesitate to contact us.